Please see below the results of the Friends and Family Test (FFT) for Oct 2025
95.8% of all respondents recommend us to their Friends and Family
4.18% of all respondents do not recommend us to their Friends and Family
FFT received by SMS/Text Message
– 416 – Extremely likely
– 26 – Likely
– 3 – Neither likely nor unlikely
– 4- Unlikely
– 5 – Extremely unlikely
– 0 – Don’t know
FFT received by smartphone app or online
– 117 – Extremely likely
– 14 – Likely
– 4 – Neither likely nor unlikely
– 4 – Unlikely
– 1 – Extremely unlikely
– 1 – Don’t know