Read our practice policies on these pages.
Practice policies
Privacy
As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential data (PCD)...
Accessibility
Accessibility statement for Boundary House Medical Centre This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the...
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Patient rights and responsibilities
We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your...
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...
PPG privacy notice
Data Protection Privacy Notice for Members of Boundary House Patient Participation Group (PPG) Introduction: This privacy notice lets you know what happens to any personal data that you give to...
Patient charter
As of October 1st, 2025, all GP practices in England are required to publish the new patient charter, “You and Your General Practice.” This document, introduced by NHS England, is designed...
Date published: 7th February, 2024
Date last updated: 2nd March, 2025